MENU
CLOSE
Search

This section doesn’t currently include any content. Add content to this section using the sidebar.

Add your deal, information or promotional text

★★★★★ Rated 4.9/5 by 850+ Happy Customers

Frequently asked questions

Is free delivery available?

Yes, all orders to Australia and USA that are over $149 will receive free standard delivery. 

Free delivery is not available for orders from other countries. Shipping for international orders is $29.90 AUD. 

How much is shipping?

Australian Orders:
For all orders under $149, we charge a flat shipping rate of $9.90 for Standard Shipping and $19.90 for Express Shipping

USA Orders:
For all orders under $149, we charge a flat shipping rate of $7.90.


International Orders:

Shipping for international orders is $29.90 AUD. 

Do you ship internationally?

Yes, we ship to Australia, USA, New Zealand, United Kingdom, and Canada. 

How long will it take for my order to arrive?

Australian Orders:

Standard Shipping to any Australian address can take anywhere between 2-6 business days. Express Shipping is 1-2 business days. 

Should you be unsure if the product will arrive in time for a specific date, please feel free to send us an email before you place your order. 

USA Orders:

Standard Shipping to any USA address can take anywhere between 2-8 days.

Is Nova Lights located in Australia?

Yes, we are an Australian owned and operated business. Our products are shipped from our Melbourne warehouse. 

However, for USA orders, our LED Rechargeable Wall Light is also shipped from within USA.

What payment methods do you accept?

We accept MasterCard, Visa, American Express, PayPal, Apple Pay, Google Pay and Shop Pay. 

How secure is my online order?

When purchasing online using your credit card, all of your information is entered into a SSL secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider's network, where your card and transaction is authorised and approved. Your credit card information is not stored on our servers.

How can we contact you?

If you have any further questions or queries, please email us at info@novalights.com.au or use the contact form below.

Didnt answer your question?

Contact Us

Search